Privacy Policy

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Focal Elements know how important your personal information is. We appreciate your trust in us to use that information carefully and sensibly.

This notice describes the privacy policy of Focal Elements.

By visiting Focal Elements, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by Focal Elements is controlled primarily by Focal Elements.

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What Personal Information about its visitors Does Focal Elements Gather?

The information we learn from visitors helps us personalise and continually improve your experience at Focal Elements.
We use the information to communicate with you about offers, products and services, update our records and generally maintain your accounts with us, display content such as customer reviews and recommend businesses and services that might be of interest to you.
Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving our site and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses Focal Elements. Several companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Focal Elements if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Focal Elements if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please let us know by either contacting us or unsubscribe using the link at the bottom of an e-mail.

What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

• help search engines remember that you want your search results in English;
• help a website remember your preferences so that you don’t need to customise it every time;
• help our website to deliver a better service by showing you the content most relevant to you;
• identify and resolve errors so that the site is improved for everybody;
• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

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Here is an example of a cookie:

Name: SomeCookie
Value: 1234a5b678c9
Domain: www.yourwebsite.co.uk
Expires: 13th September 2025

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The cookie explained:

Name = The name of the cookie
Value = The piece of information that the cookie is created to store
Domain = The website where the cookie is used
Expires = The date when the cookie will be deleted from your web browser

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All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Does Focal Elements share the Information it receives?

No. Information about our visitors is an important part of our business and we are not in the business of selling it to others.

Links to other websites

Our website contains links to and from other websites. This privacy policy only applies to our website not to any external linked websites. For example, we may use links from other websites in our news section.

Following a link to another website

If you go to another website that we provide a link to, you should read the privacy policy on that particular website to find out how it collects your information and what it does with it thereafter.

Following a link to our website from another website

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

IP Addresses

We use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Notification of Privacy Policy Changes

If you have any concern about privacy at Focal Elements, please e-mail us a thorough description and we will try to resolve the issue for you. We will update our privacy policy as changes required. It is your responsibility to check Focal Elements' privacy policy online to keep up to date with any privacy policy changes herein.

Complaints or Enquiries

Focal Elements endeavours to meet the highest standards when collecting and using personal information. We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. If you wish to complain about this policy or any of the procedures set out in it please contact Ismail Kholwadia, Owner of Focal Elements on 07856014841.